Shipping Information:

At UltraMall, we are committed to providing you with convenient and reliable shipping options. Please review the following shipping information:

  1. Free Shipping:
    • Enjoy free delivery within Dubai, Sharjah, and Ajman on all orders above 500 AED.
  2. Custom Shipping Charges:
    • For deliveries outside Dubai, Sharjah, and Ajman, custom shipping charges will apply. The applicable rates will be calculated during the checkout process based on your delivery location.
  3. Shipping Duration:
    • Our shipping process typically takes between 2 to 4 days. Please note that this timeframe may vary depending on your location and other factors.
  4. Packaging for Second-Hand Items:
    • Second-hand items may not come with the original packaging. Rest assured, each product is carefully inspected and securely packaged to ensure safe delivery.

Payment Information:

  1. Accepted Payment Methods:
    • We offer a variety of secure payment methods to enhance your shopping experience:
      • Credit and Debit Cards (MasterCard and Visa)
      • PayPal
      • Apple Pay
      • Android Pay
      • Cash on Delivery (COD)
  2. Stripe Payment Gateway:
    • UltraMall utilizes the Stripe payment gateway to ensure the security of your transactions. Stripe provides a safe and reliable platform for processing payments.
  3. Cash on Delivery:
    • Cash on Delivery is available for your convenience. Simply select this option during checkout, and payment can be made upon delivery.
  4. Payment Security:
    • Your financial security is a top priority for us. We use industry-standard encryption to safeguard your payment information during transactions.

Contact Us:

If you have any questions or concerns regarding shipping, payment, or any other aspect of your shopping experience, please feel free to contact our customer support team.

Thank you for choosing UltraMall. We look forward to providing you with a seamless and enjoyable shopping journey.

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